Refund & Cancellation Policy
Cancellations
Requests must be made within 7 days of order placement and before the product is shipped or out for delivery. Perishable items (e.g., flowers, food) cannot be canceled unless the product quality is demonstrably poor.
Damaged/Defective Items
Report within 7 days of receipt. Claims are subject to verification and approval.
Product Not as Expected
Notify customer service within 7 days of receipt for resolution.
Products with Manufacturer’s Warranty
Contact the manufacturer directly for support.
Refund Processing
If approved, refunds will be processed within 5 business days.
Contact
For all refund/cancellation requests, contact our support team as per details on the Platform.
Refund & Cancellation Policy
Cancellations
Requests must be made within 7 days of order placement and before the product is shipped or out for delivery. Perishable items (e.g., flowers, food) cannot be canceled unless the product quality is demonstrably poor.
Damaged/Defective Items
Report within 7 days of receipt. Claims are subject to verification and approval.
Product Not as Expected
Notify customer service within 7 days of receipt for resolution.
Products with Manufacturer’s Warranty
Contact the manufacturer directly for support.
Refund Processing
If approved, refunds will be processed within 5 business days.
Contact
For all refund/cancellation requests, contact our support team as per details on the Platform.